Service Support

Adding Hardware Using the Affinity Mobile App (Recommended) 1. Ensure the antenna is installed on the data logger and the battery tabs are removed. 2. ...

Accessing Device Management To begin, navigate to the left-hand side of the homepage. Here, you will find the navigation menu. Click on the “Device Mana...

Steps to Add a Device: 1. Open GEOExplorerIQ Begin by launching the GeoExplorerIQ application on your device. Make sure you are logged in with your cre...

Note: This guide is Not for "SSO enabled customers" Step 1: Admin will submit an invite to a new users with required access level.  St...